How Can I Cancel My Membership?

You can easily cancel anytime you want by logging into your account and going to the "Subscription" section in the sidebar. There you will have the opportunity to review your subscription or cancel.

 

 If for some reason that doesn't work, you can cancel directly from PayPal by following the steps in this link: https://www.paypal.com/us/webapps/helpcenter/helphub/article/?articleID=FAQ2327

 

Your existing credits will remain indefinitely until they are all used even if you no longer have a membership subscription.

Have more questions? Submit a request

2 Comments

  • 0
    Avatar
    Reyirizarry

    Please cancel my membership. I already read the article related to canceling my membership, followed the steps and is NOT HELPFUL at all? So Please cancel my membership and let's make this soooo difficult.

    I have send a request before for a different topic and did not received a response from you guys. Hopefully this time you guys will.

     

    This is the second attempt and there has been NO response from you guys. 

  • 0
    Avatar
    Reyirizarry

    Seems that no one mans this page. This is my fourth attempt in requesting to have my membership cancel and no one has replied to me. The instruction provided are not helpful at all. No where in this page I manage my account. There NO customer service at all. Seems that no one is manning this page. No wonder why the page feels, looks outdated and other softwares like Helium 10 and Jungle Scout are leading and you guys are way behind. For this 4th time PLEASE CANCEL MY MEMBERSHIP.

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